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We offer a full-service support model in that you may request Managecast to perform restores, change schedules, retention policies, generate reports, troubleshoot issues, provide advice, etc. In most cases we will respond within an hour or less.
Troubleshooting Articles
Storage policy does not show up for Veeam CDP policy when using vCloud Director
Introduction When setting up a Veeam CDP policy and also using vCloud Director, the tenant account may not be able to choose the correct storage policy to assign to the
Veeam CDP Errors: Failed to create long-term restore point – VM configuration for the initial sync completed with errors
Introduction If you are setting up Veeam CDP from scratch and are attempting to use seeding (seed copy) in order to speed up the process of getting the replication started,
Managing What You Backup Through the Portal with Veeam Backup for Microsoft 365
Most of the time, a full organization backup fits the needs of most users. However, there are times when you need to select specific mailboxes and groups to back up.
Veeam Error: Cannot upload guest agent’s files to the admin share
There are a variety of factors that could cause this error to occur during a backup job. Some of the more common factors are: If you continue to receive this error,
Veeam for Microsoft 365 Backing Up Public Mailboxes Limitations and Settings
Veeam has added the ability to backup public folders again, but with a few setting changes and limitations that you may run into. Here are a list of some of
Veeam for Microsoft 365 Not allowed to access Non IPM folder Error
Microsoft constantly pushes out changes, and sometimes these changes break things for 3rd party vendors. After a recent change, we had started seeing the error message “Failed to get folder