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We offer a full-service support model in that you may request Managecast to perform restores, change schedules, retention policies, generate reports, troubleshoot issues, provide advice, etc. In most cases we will respond within an hour or less.
Troubleshooting Articles
“VM disk size changed since last sync, deleting all restore points.” – Veeam Backup & Replication
Backup or replication jobs in Veeam Backup & Replication may sometimes report the following message: “VM disk size changed since last sync, deleting all restore points.” At first glance, this
“Cannot Protect a Group Mailbox Because the Group Doesn’t Have an Owner” in Veeam for Microsoft 365
When protecting Microsoft 365 data with Veeam Backup for Microsoft 365, you may encounter the following error while attempting to back up a Microsoft 365 Group mailbox: Error: Cannot protect
“No Host Is Compatible with the Virtual Machine” Error in SureBackup Jobs – Veeam Backup & Replication
Symptoms After starting a SureBackup job, it stops almost immediately with the following error: Error: No host is compatible with the virtual machine. When a host leaves Maintenance Mode, is
Veeam Backup & Replication “Unhandled Exception Was Thrown During Licensing Process” Warning
When using Veeam Backup & Replication, you may encounter the error:“Unhandled exception was thrown during licensing process.” This error is often caused by a failure in authentication between Veeam and
Fix VBO unindexed repository by editing PostgreSQL with PGAdmin
Fixing an Unindexed Backup Repository in Veeam Backup for Microsoft 365 v8.x (PostgreSQL) Overview When a Veeam Backup for Microsoft 365 (VB365) backup repository becomes stuck in an Unindexed state, new backups
Veeam CDP Initial Sync Error: Restore point creation completed with errors. (Failed to create the initial long-term restore point at ) Error: Disks traffic is not clean
Introduction When using CDP and attempting to complete the initial sync for a virtual machine, the initial sync may complete with the following error: The initial sync process for CDP