Author name: Managecast Technologies

Office 365 Backup, Veeam

What are the Veeam M365 OneDrive was not found/ Personal site was not found warnings and how to resolve or exclude?

Veeam will only backup user OneDrive and Personal site’s only when they have an assigned license. Veeam will present a warning if the Microsoft account does not have a OneDrive or Personal site enabled. You can exclude the Site/OneDrive in Veeam with the following steps depending on how you have set up your backups: 1. Log onto your Veeam M365 Console. 2. Select the job experiencing the warning and Select Edit. 3a. If you are backing up your entire organization, navigate to the Select objects to exclude tab. 4a. Click the Add button to open the users list, select the user(s) that is experiencing the warning, and select click Add. 5a. Select the user and Click the Edit button. Check the OneDrive and/or Site to exclude, hit OK, and save the job settings. 3b. If you have specific users selected to backup, navigate to the Select objects to back up tab 4b. Select the user from the list and click the Edit button. Uncheck the OneDrive and/or Site to exclude, hit OK, and save the job settings. If your warnings are not resolved after making these changes, please reach out to Managecast, and we will be happy to help troubleshoot the issue.

DRaaS, Veeam

Resolving Veeam Cloud Connect Replication Network Detection Warnings.

Veeam Cloud Connect Replication can sometimes complete with one of the following warnings: These warnings can occur with Linux virtual machines, when the virtual machine has multiple network adapters, or when the networking configuration is not set up correctly. No static IP addresses detected for VM, please specify default gateway settings manually. This warning means that Veeam was unable to assign an IP address to the target replica VM. This is typically due to the source being a Linux VM. The following information is from the Veeam documentation and explains this behavior, including a registry key for a workaround. One or more source networks possible were mapped to the same cloud network. Simultaneous partial failover of VMs on these networks may cause issues. This warning means that Veeam wasn’t able to detect the gateway address of the source VM causing it to be unable to automatically determine which failover network to map the production network to. The solutions for this include: Links: Please reach out to Managecast if the warnings persist and we can help troubleshoot and resolve the issue.

Hyper-V, Veeam

Veeam Hyper-V Failed to expand object ‘VM’. Error: Host ‘HOST’ either not a cluster or cluster services is unavailable.

The error message “Veeam Task failed. Failed to expand object VM NAME. Error: Host ‘HOST NAME’ either not a cluster or cluster services is unavailable” typically occurs when Veeam Backup & Replication is unable to communicate with the virtualization host or cluster. Here are some steps you can take to fix this issue: If the error persists, please reach out to Managecast and we can assist in troubleshooting and resolving the issue.

Veeam

Veeam Code: 1072 The specified service has been marked for deletion.

Veeam error code 1072 is related to Volume Shadow Copy Service (VSS) issues on your Windows VM or physical machine. The error message indicates that the VSS writer component has been marked for deletion and cannot be used. Here are some steps you can take to fix the Veeam code: 1072 VSS marked for deletion issue: 1. Restarting the VM. 2. Restart the VSS service 3. Check for other failed VSS writers Please reach out to Managecast if your errors persist and we can assist in troubleshooting and resolving the issue.

Office 365 Backup, Veeam

Veeam Backup for Microsoft 365 may not backup OneNote notebooks larger than 2 GB

If you use Veeam Backup for Microsoft 365 to back up your data, you should be aware that it may not be able to backup OneNote notebooks that are larger than 2 GB. This can be a problem if you have important information stored in your OneNote notebooks that needs to be backed up. Here are some solutions to this problem: This is a known Microsoft limitation, for more information on restrictions and limitations in OneDrive and SharePoint, please visit the Microsoft support page at https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa#onenotenotebooks.

Veeam

One or more bad blocks were detected and skipped

Veeam agent backups check if bad blocks are listed in the $BadClus metadata file on the NTFS file system. The One or more bad blocks were detected and skipped and skipped in the source disk error message means that there were bad blocks found. You can try to scan for and fix these bad blocks by running the following command. Replace C: with the affected drive letter. If during the above command you see errors about open files, you can run the following command. Keep in mind that this may disconnect any drives in use so ensure that there are no active tasks using the drives before running. If you continue to see these issues it may be time to replace your drives. You may want to backup and restore the drives to new disks. In that scenario, the $BadClus metadata may also be restored which can cause these error messages to continue, even though the drives have been replaced. You may need to run chkdsk again using the /B flag for all of the partitions. That will clear the $BadClus file and rescan all of the clusters. Example: Then also to run it on the recovery partition:

Veeam

Veeam Replication: Restore Point is Corrupted

The restore point is corrupted error can be caused if the replication is set to use a backup as it’s source. If the source backup is running it marks the backup files as incomplete which can cause the replication job to see the files as corrupted. Once the job is completed the restore point is changed to a “valid” state. There are typically a few different ways to fix these errors: *In both of these scenarios it may also be beneficial to set the backups window of the source backup job to disable it from running during the time the replication job is scheduled.

Office 365 Backup, Veeam

(401) Unauthorized – Veeam Backup for Microsoft 365 Errors

Veeam Backup for Microsoft 365 provides support for backing up SharePoint Online sites, but currently does not support Microsoft Loop SharePoint sites. If you are attempting to backup a Microsoft Loop SharePoint site, you may receive the “(401) Unauthorized” error. In this case, your best course of action is to exclude the Microsoft Loop site from your backup job. You can do this by modifying your backup job settings and excluding the site in question. Veeam has provided a knowledge base article with more information on this issue, which you can find at https://www.veeam.com/kb4440. In that KB article you will also find a hotfix available for Veeam Backup for Microsoft 365 v7 that will silently ignore and exclude these sites. Veeam is planning to add support for these Microsoft Loop SharePoint sites once the product becomes generally available.

Office 365 Backup, Veeam

Cannot change WebPart ExportMode to ‘All’. WebPart will be skipped

The error message “Cannot change WebPart ExportMode to ‘All’. WebPart will be skipped” indicates that a WebPart cannot be backed up due to an issue with custom scripting when using Veeam backup for Microsoft 365. To resolve this issue, you must enable the “Allow custom script” option in SharePoint, as detailed in KB article from Veeam: https://www.veeam.com/kb4091. Once enabled, you should be able to successfully back up the affected SharePoint sites. Alternatively, if you do not need to backup custom Web Parts content, edit the Organization and uncheck the option for Allow this application to enable export mode for SharePoint Web Parts.

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