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Managecast Achieves Platinum Veeam Cloud & Service Provider Status

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Managecast is excited to announce that it has achieved Platinum status in the Veeam® Cloud & Service Provider (VCSP) program. Veeam Software is the #1 leader by market share in Data Protection and Ransomware Recovery. This prestigious designation highlights Managecast’s extensive experience and expertise in delivering Veeam-powered solutions, specifically tailored to build reliable, enterprise-grade Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) offerings. Managecast is excited to announce that it has achieved Platinum status in the Veeam® Cloud & Service Provider (VCSP) program. Veeam Software is the #1 leader by market share in Data Protection and Ransomware Recovery. This prestigious designation highlights Managecast’s extensive experience and expertise in delivering Veeam-powered solutions, specifically tailored to build reliable, enterprise-grade Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) offerings. Nathan Golden, Founder of Managecast, expressed his enthusiasm about the achievement, stating, “Achieving Platinum status within the Veeam Cloud & Service Provider (VCSP) program is a testament to our team’s hard work and deep expertise in Veeam solutions. This recognition empowers us to further enhance our service delivery, ensuring our clients receive the most advanced and reliable data protection and ransomware recovery services available today.” Veeam supports Managecast in this elevated status. “We are thrilled to acknowledge Managecast’s achievement of Platinum status in the Veeam Cloud & Service Provider program. Veeam’s #1 data backup and ransomware recovery solutions combined with Managecast’s exceptional service delivery and expertise in Veeam technologies ensures optimal success and enables cyber resiliency for our joint customers,” says Matt Kalmenson, vice president of Veeam Cloud & Service Providers, Americas at Veeam. Managecast has been providing robust disaster recovery and cloud backup solutions for over 20 years. With this new status, Managecast will continue to leverage the latest Veeam technologies, including the Veeam Data Platform to enhance its offerings, ensuring clients’ critical data is secure and recoverable in the event of any disaster. This elevated status allows Managecast to offer more competitive pricing, enhanced support, and access to the latest Veeam products and features. “We are excited to bring these additional benefits to our clients, helping them to not only protect but also manage their data more efficiently in an ever-evolving digital landscape,” added Golden. For more information about Managecast and its services as a Platinum VCSP, please visit www.managecast.com or contact Nathan Golden at ngolden@managecast.com. About Managecast Technologies, Inc. Managecast Technologies, Inc. specializes in providing complete cloud backup and disaster recovery solutions, fully managed and monitored. With over 20 years of experience, Managecast has been committed to helping businesses protect their data and ensure business continuity, catering to clients across the globe.

DRaaS, General Cloud Backup

Mid-Year Backup Health Review: Tips and Best Practices

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As we approach the middle of the year, it’s a crucial time for businesses to review their backup and DR plans. This mid-year checkup ensures your systems are up to date, your data is secure, and your recovery strategies are effective. Let’s dive into why a mid-year backup health review is essential and some tips on conducting one effectively. Why Conduct a Mid-Year Backup Health Review? A mid-year review helps you address potential vulnerabilities, update your strategies to cover new data types or technologies, and reaffirm that your data recovery plans align with current business objectives. It also provides a great opportunity to test your systems in a controlled environment, ensuring they function as expected in an actual emergency. Key Components of a Backup Health Review Best Practices for a Successful Backup Health Review A mid-year backup health review is not just a routine checkup; it’s an essential part of a proactive data protection strategy. By regularly assessing and updating your backup procedures, you ensure that your business can withstand and quickly recover from data-related incidents. Take this opportunity to tighten your defenses and keep your data safe and recoverable, no matter what lies ahead.

Office 365 Backup, Veeam

Veeam for Microsoft 365 Backing Up Public Mailboxes Limitations and Settings

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Veeam has added the ability to backup public folders again, but with a few setting changes and limitations that you may run into. Here are a list of some of these that you may run into or need to adjust: Additionally Veeam information on public folders can be found HERE. Microsoft is constantly pushing changes that may affect the backups. These are just some things to check when trying to backup a public folder. If you continue to run into issue, reach out to Support@Managecast.com for assistance.

DRaaS

Understanding RPO and RTO

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Recovery Point Objective (RPO) and Recovery Time Objective (RTO) are two critical metrics that every organization must understand and strategically plan. They are crucial components of a robust disaster recovery strategy that can determine how well your business can withstand and recover from an unforeseen event. What Are RPO and RTO? Recovery Point Objective (RPO) refers to the maximum age of files that an organization must recover from backup storage for normal operations to resume after a disaster. In simpler terms, it measures how much data you can afford to lose in terms of time. For instance, an RPO of four hours means your business can tolerate a data loss of up to four hours old without significant harm to business operations. Recovery Time Objective (RTO), on the other hand, is the maximum amount of time allowed for the restoration of the operations after a disaster strikes. This includes the time taken to detect the issue, perform recovery, and ensure that the system is back online. An RTO of two hours means you aim to get your systems running and accessible within two hours after discovering a disruption. Why Are RPO and RTO Important? 1. Business Continuity Understanding and setting appropriate RPO and RTO targets is essential for maintaining business continuity. These objectives help organizations prepare for downtime and data loss scenarios, ensuring that they can continue operations with minimal disruption. They are critical for defining the scale of backup systems and the processes in place for disaster recovery. 2. Cost Optimization There’s a cost associated with achieving lower RPOs and RTOs, as they often require more sophisticated technology and strategies. By accurately defining these objectives, businesses can balance the cost of disaster recovery solutions with the importance of the data and applications they are protecting. This alignment ensures that resources are allocated efficiently, avoiding overinvestment in non-critical areas. 3. Risk Management RPO and RTO are foundational elements of risk management. They help businesses assess and manage the risks associated with data loss and system downtime. By setting these targets, organizations can implement more effective data protection strategies and prioritize recovery efforts based on the criticality of systems and data. 4. Regulatory Compliance Many industries are subject to regulations that require specific standards for data recovery. RPO and RTO are often critical benchmarks in meeting these regulatory requirements. Failure to comply can result in legal or financial penalties, making it imperative for compliance-oriented businesses to set and meet stringent RPO and RTO standards. Best Practices for Setting Your RPO and RTO Knowing your RPO and RTO is not just about compliance or operational necessity—it’s about ensuring resilience in the face of disruptions. Whether it’s a natural disaster, cyberattack, or hardware failure, having a clearly defined and effectively implemented RPO and RTO strategy ensures that your business can recover swiftly and efficiently, minimizing downtime and data loss.

Office 365 Backup, Veeam

Veeam for Microsoft 365 Not allowed to access Non IPM folder Error

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Microsoft constantly pushes out changes, and sometimes these changes break things for 3rd party vendors. After a recent change, we had started seeing the error message “Failed to get folder properties. Not allowed to access Non IPM folder” across several backups. The Microsoft change to the properties of the TeamsMessagesData folder caused Veeam to be unable to retrieve the data over the EWS APIs. Luckily, the fix for this a quick and easy! Note: This requires you to be on Veeam for Microsoft 365 6.1.0.1015 or Newer. Implementing the change on prior versions will NOT resolve the issue. We recommend upgrading to a supported version before applying the following fix. Recent Veeam for Microsoft 365 releases cover this issue. Please follow these steps: 1. If there are running jobs, or jobs scheduled to kick off around the time of implementing this change, stop/disable the jobs. 2. Stop these Veeam services: Veeam Backup for Microsoft 365 Service Veeam Backup Proxy for Microsoft 365 Service 3. The fix involves adding a new line to the Config.xml file located in the C:\ProgramData\Veeam\Backup365\ folder. *Always make a copy of the file you are updating in the event you need to revert the change.Add the following line into the Config.xml file: <Proxy SkipTeamsMessagesDataFolders=”True” /> Example: 4. Start the two Veeam services that were previously stopped. 5. Start/Re-enable your backups jobs. If you continue to experience issues or would like assistance with any other issues you may be experience, please reach out to Support@Managecast.com.

General Cloud Backup

Celebrating World Backup Day 2024

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Every year, businesses lose billions of dollars to data breaches, system failures, and unforeseen disasters. In an era where data drives decisions, protects client relationships, and fuels growth, the importance of World Backup Day (March 31st) cannot be overstated. What is World Backup Day? World Backup Day is the day to bring attention to whether your data, most likely your most critical and vital business asset, is well protected. World Backup Day originated in 2005 as World Backup Month, but was changed to World Backup Day in 2011 on March 31st as a reference to April Fool’s Day. The Critical Role of Data in Business Data is the backbone of modern business operations. It supports everything from customer service and sales strategies to financial planning and compliance. Yet, this invaluable asset is under constant threat from cyberattacks, hardware failures, and human error. The impact of data loss on businesses can range from temporary operational disruptions to a complete shutdown, making data protection not just a technical issue but a necessity for business continuity. The Business Case for Celebrating World Backup Day World Backup Day serves as an annual wake-up call for businesses to assess their data protection strategies. It’s a reminder that data loss can happen to anyone, at any time, and the consequences can be devastating. This day encourages businesses to make a pledge: to adopt, review, and strengthen their backup and disaster recovery plans. Best Practices for Business Data Backup A strong data backup plan is foundational to business resilience. Here are key strategies businesses should consider: Cloud Backup and Disaster Recovery: A Strategic Advantage For businesses, cloud backup and disaster recovery offer scalable, secure, and cost-effective solutions. These services not only safeguard against data loss but also ensure minimal downtime, a critical factor in maintaining customer trust and operational continuity. With over two decades of experience, Managecast specializes in delivering these essential services, helping businesses around the world protect their most valuable asset: their data. Taking Action on World Backup Day World Backup Day is the perfect opportunity for businesses to take stock of their data protection measures. Here’s how to start: Conclusion In the digital business landscape, data loss is not just an inconvenience; it’s a direct threat to operational viability and growth. World Backup Day reminds us of the ongoing need to prioritize and invest in comprehensive data protection strategies. Let this day be a catalyst for your business to reinforce its defenses, ensuring not just survival but thriving in the face of challenges. This World Backup Day, let’s commit to securing our businesses against data loss. Feel free to contact us here, send us an email at ngolden@managecast.com, or give us a call at 513-735-6868 Ext. 4002 to request more information. Join us in taking the pledge here: http://www.worldbackupday.com/en/

Linux, Veeam

Veeam Backup and Replication Linux VM “Failed to check fingerprint” Error

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If you’ve recently upgraded to Veeam Backup & Replication 12.1 and have begun seeing your Linux jobs fail with the “Failed to check fingerprint” error, there is no need to worry! This issue is easily resolved with a few clicks. The cause of the error comes from the change to the format used by Veeam to store the Linux SSH fingerprints. If the config database is stored in an SQL 2019 or 2022 instance, the conversion process fails to process blank current_fingerprint values and sets them to NULL, causing the error in Veeam. To resolve the issue, you must manually validate each fingerprint for each machine: If these changes have not resolved the Failed to check fingerprint error, or have any other backup questions, please reach out to Support@Managecast.com.

Office 365 Backup, Veeam

Veeam for Microsoft 365 Invalid Serialized Stream, Unknown Opcode Found:4 error

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A recent Microsoft change to the Serialized Property of Exchanges items have caused “Invalid ‘serialized stream, unknown opcode found: 4’” errors across Veeam for Microsoft 365 users. This issue has been resolved with new hotfixes for users on versions 7.0.0.4551 and 7.1.0.1401. Below are the KB links to download the hotfix that pertains to your environment: Hotfix for 7.0.0.4551 P20231218 Hotfix for 7.1.0.1401 P20231218 To install the hotfix, follow these quick steps: If you continue to experience the error, would like assistance with the hotfix, or have any other backup replated questions, please reach out to Support@Managecast.com.

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