Managecast Support
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Troubleshooting Articles
Managing What You Backup Through the Portal with Veeam Backup for Microsoft 365
Most of the time, a full organization backup fits the needs of most users. However, there are times when you need to select specific mailboxes and groups to back up.
Veeam Error: Cannot upload guest agent’s files to the admin share
There are a variety of factors that could cause this error to occur during a backup job. Some of the more common factors are: If you continue to receive this error,
Veeam for Microsoft 365 Backing Up Public Mailboxes Limitations and Settings
Veeam has added the ability to backup public folders again, but with a few setting changes and limitations that you may run into. Here are a list of some of
Veeam for Microsoft 365 Not allowed to access Non IPM folder Error
Microsoft constantly pushes out changes, and sometimes these changes break things for 3rd party vendors. After a recent change, we had started seeing the error message “Failed to get folder
Veeam Error: Backup copy RPO violation: [Hostname] was not copied within X Day X Hours X Minutes. Job has failed unexpectedly
If you encounter the error message “Backup copy RPO violation: [Hostname] was not copied within X Day X Hours X Minutes. Job has failed unexpectedly,” follow these steps to address
Veeam Backup and Replication Linux VM “Failed to check fingerprint” Error
If you’ve recently upgraded to Veeam Backup & Replication 12.1 and have begun seeing your Linux jobs fail with the “Failed to check fingerprint” error, there is no need to
Send a message to support
We offer a full-service support model in that you may request Managecast to perform restores, change schedules, retention policies, generate reports, troubleshoot issues, provide advice, etc. In most cases we will respond within an hour or less.
