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We offer a full-service support model in that you may request Managecast to perform restores, change schedules, retention policies, generate reports, troubleshoot issues, provide advice, etc. In most cases we will respond within an hour or less.
Troubleshooting Articles
“Failed To Index Guest File System” Error in Veeam Backup and Replication
When working with Veeam Backup & Replication, ensuring seamless backups is a critical part of IT infrastructure management. However, you might occasionally encounter errors that disrupt the process, such as:
Veeam for Microsoft 365 v8 “Missing Permissions” Warning
Updated 3/10/2025 Permissions are the backbone of successful backups in Veeam for Microsoft 365. Without the right access levels, Veeam cannot read, write, or manage the data required for seamless
“Processed by Another Job” Warning in Veeam M365 Backups
The “Processed by Another Job” warning in Veeam M365 backups appears when multiple backup jobs attempt to back up the same Microsoft 365 object (such as mailboxes, SharePoint sites, or
Veeam I/O filter for CDP fails to install on ESXi 6.x
Introduction When installing the Veeam Continuous Data Protection (CDP) I/O filter on an ESXi 6.x cluster, the installation may fail with a generic error message that the install failed. The
Storage policy does not show up for Veeam CDP policy when using vCloud Director
Introduction When setting up a Veeam CDP policy and also using vCloud Director, the tenant account may not be able to choose the correct storage policy to assign to the
Veeam CDP Errors: Failed to create long-term restore point – VM configuration for the initial sync completed with errors
Introduction If you are setting up Veeam CDP from scratch and are attempting to use seeding (seed copy) in order to speed up the process of getting the replication started,
