### Bug

Ack, Ticket, Ignore buttons dont work on consolidated job rows

Company is showing as "Free" on Billing page

Error when changing subscription from Basic to ACH

Users who were deleted can still log in

User log # of records filter shows different results for the same data.

Reports-Scheduled and Reports-Licensing on refresh shows different results for the same data.

Users cannot create their own scheduled reports

Restore \(ADV\) The device code doesn't load and continues to spin when attempting to use Restore \(ADV\) for NHHC-Sample-MSP.ManagecastTest.onmicrosoft.com

Unlock account and reset password fails due to a missing prop

Edit a user does not save MFA and force password reset changes

Ack button not working

### Task

Customer unable to update credit card info

What is level of effort to develop simple Windows utility to disable VSPC throttle?

Give users ability to cancel their account, even if FREE

Add "Request to be a service provider partner" checkbox to the registration page - auto assign SubSP role when checked.

Add snooze to ignore

Closed tickets show open on the main dashboard

Add ability for users to add other users for the same company/domain

Show tickets even if not opened in portal

Customer should have been pro-rated on Nov invoice and it was not

M365 job status not updating quickly

Show cancellation reason in user logs

Zerto no longer in use

User logs should show subscription change not cancellation

Change Dashboard for Active / New licenses

Set inactive attribute checkbox at company level

Improve error reporting for "Failed to create Organization"

Turn on job notifications by default

Company organization sync with Hubspot

Add slider bar to Calendar view

Hubspot prefix for custom attributes

Need permanent override on BILLING screen

Hubspot subscription level sync

Add message "Please be patient while we verify your email address. Please do not leave this page."

Improvement on reset password feature

Delete User/Company on Hubspot on portal deletion

release 2.2.5 test results

Align check boxes on self registration page

### Story

Test - M365 - Admin Job Management - User refresh the job status info

### Epic

SP Stripe Integration

### Bug

Changing from free subscription to another subscription level without entering the credit card

Only list open tickets on the bottom section

Can't create ticket in Inaccessible tab

Hints search for words does not work

Portal asking for note, even when note is present when using Ack all button.

Didn't Run, Ignored spins forever

Failure in requesting hints to highlight messages

Issue with ADV restore

### Task

M365 Dashboard fixes

Add refresh option to jobs menu

Create All Customers report for Sub-SPs

Add a GB/user column on BILLING sheet

Summarize repeating alerts and allow bulk ack/note/ticket

Archive Didnt Run Ignore data

When deleting a user please preserve the historical user activity logs

Configure Stripe SP

portal.sample-msp.com testing issues

SP restore from SP has an error when selecting Teams

2\.2.4 Release Candidate - Feedback

### Story

Hubspot Integration v2

### Enhancement

Enable reports for end-clients.

Show SP name as the prefix on Azure AD Application Name

Discuss manual invoice billing option

Stripe integration - Backend refactor

### Bug

Cannot add exclusions to “x” job

Users menu item does not allow searching on company

Unable to select License \+ Storage subscription

Subscription level update is not working

Receive error when trying to manual override billing settings in the Billing menu

Prevent the use of the '&' character in 365 organization and backup repository names.

Data modifier in bottom window opens upwards and is inaccessible

Restore \(Beta\) Not loading.

Reports not sending

### Task

Change checkbox for enabling web parts on new org setup

Stop Free and Stripe registrations from North Korea, Iran, South Korea, Japan, Russia, Brazil and India

Register - force logout when hash is present

Script to test bucket creation - AWS creds

Add ability to create new M365 organizations and backups for customers of Sub SP

Monitoring Licensing sync is not working

We need to update our terms of use

Add filters and sort capabilities on Billing menu

List any open tickets associated with a job on the bottom half of the screen

Send reports manually is not working

Repository Graph no longer reporting data

Remove bulk ack "job has to be the same" check at SP level

Include “x” as a prefix in Azure AD Application Name

Allow resize between up and lower sections of daily checks

Fix logo scaling on reports

Keep existing company associations when changing roles

office365 sync not working after latest upgrade

### Enhancement

Ignoring items on Didn't Run page is very slow

### Epic

Ability for sub-tenants to register new companies and assign to their account to manage

### Bug

Restore Portal - Teams error on Files and Tabs

Please create a Job under your Organization modal

Visual bug on Daily Check - Job table

Public Cloud Workloads no longer reporting since 8.1 update

Billing report - it is not showing any storage sizes

Bulk Ack Issues

### Task

When adding a second repository the drop down allows us to pick 2 proxies.

Create new subscription type "License&Storage Plan"

Change emails and one drive items to a different icon than folder icons.

Automatically create a new bucket for each customer for M365 backups

Generate self signed cert for every new customer on registration

For Bulk Ack, prompt first for notes field

Implement/improve password complexity check requirements

New Sub-SP role

Banner message for Sub-SP users

List items alphabetically in Restore Portal

Add ability to remove/delete repository

Syncs - Public Cloud VM is not working for VSPC v8.1

Company notes icon should show on Didn't Run, Disabled, and Inaccessible tabs under Daily Checks

Auto add new customers to portal from VSPC

Add note field to inaccessible tab in daily check screen

Add note to M365 jobs screen

Add link to FAQ under Support tab

Modify self-registration flow to handle sub-tenants

Update to VSPC caused new job IDs for most, but not all jobs

# Release notes - platform - 2.2.1 prod

### Bug

Vue-router error due to double redirection.

O365 Organization Updated log do not show the company

Changing another user's password does not give any information about the reason for failure

Changing retention on an existing repository results in error

DB Login is hanging out due to error at email sending

SP licensing sync is not getting any data

User already registered on a SP is not able to register on another one

### Task

Send reminder about trial period close to end

Send notification about trial expiration

Send notification on disabled jobs

Soft delete company and backup data after 30 days of no interaction

Show companies exceeding service level on Billing page

Self-registration: Text not readable on Continue button

Hubspot API Discovery

Add SP configuration to turn on/off the Service Level automations

Restore portal - Teams has error "Error creating the restore session"

Hubspot API: Build client

Trigger Hubspot workflow on disabled jobs

Change top left storage usage widget to reflect TOTAL storage

Add verbiage to registration verification email

Can the billing/usage information be updated every 4 hours instead of every 24 hours?

Restore Portal - Make sure it works with huge amount of data

License usage widget does not show NEW licenses

### Epic

Restore Portal v1

### Enhancements

Inaccessible computers - Add ability to ignore

Add ability to push the trial date further into the future

Add ability to send job notifications to other email addresses not defined in the system

### Tasks

Make Restore Portal modules configurable by SP

VMOBACKUP users report

Require VAT ID for any paid subscriptions outside of the US. 

Add ability to add jobs from jobs screen

Notification upon job completion logs should be on UTC.

### Bugs  

Unable create new ticket from bottom of the daily checks window

User Log modal for o365 jobs deleted does not show the job and the company name

 M365 Jobs edition bug

### Bug

Modifying Job Error 

### Task

M365 API v7 - Only support "sites" attribute

Script to add companies at ServiceProvider onboarding

Self-Registration: Add setting to enable/disable Stripe integration

Self-registration: Tweaks on self-registration form

### Enhancement

M365 - Job wizard enhancements

### Bug

o365 - Storage usage not loading

M365 - Licensing sync fails for specific companies

Type filter on Users Logs only works with a single word

Users Logs for ack\_o365\_usage are not saved

### Task

Integrate Slack with our API to send messages

M365 user license consumption - Add sync to get and store data

Add report for M365 user license consumption

O365 licensing export

### Story

Add report for M365 user license consumption

### Bug

Login as the same user

Edit company shows companyId instead name

Weekly report is broken

Support sections should not be accessible if setting is turned off

Daily checks - Filters and tabs overlaping

Daily checks - Inaccessible stuck on loading

User Creation Error Message

### Task

M365 backup run time in local time zone of customer?

m365 licensing sync alert when we're not able to reach a VM

Improve size of Managecast background

Self-registration email: add plan on email body

### Enhancement

Create NEW All Customers Report - Basic View

Add more detail to Users Logs

### Bug

Ignore rules not working

Reporting Table company filter display companyId instead company Name

Some stripe charges were duplicated in February

Trial date info not showing under Billing menu report

Stripe - Billing cycle

Alert message "Please create a new Job under your Organization" appears in Monitoring app

### Sub-task

M365 Prompt user to go to the Organization wizard

M365 Prompt user to go to the Job wizard after adding an organization

### Task

Licensing sync - Shared veeams

Add logging for ignore option

Merge backup jobs for customer on portal.vmobackup.com

Self registration users are set to "managed" by default

### Enhancement

Turn on support menu for VMOBACKUP

### Story

M365 Org and Job Setup Wizard Enhancements

### Bug

Daily checks - Avoid JS error

Inaccessible computers filter is not working as expected

SubscriptionUsage model wrong attribute types

M365 Dashboard - Retention widget accuracy

Table Filters by Date are not working properly

Sync are not properly working for VSPC v8

M365 API company name validation

Customer unable to save changes to Weekly Reports

Licensing report not showing data for vmobackup

### Task

Add "Created At" column to organizations list

Change backup status widget wording

Daily check screen - shorten Job Type column to avoid scrolling the window

2\.1.4 release Issues

M365 - Add Organization wizard improvement

### Task

Streamline user experience on M365 job setup

Use Open instead of Waiting Client Response for Connectwise Tickets - Managecast Portal

Reports - add lastSentAt attribute

User form changes

Setup customer SP

M365 Dashboard - Loading icon per widget

M365 Dashboard - Filter by Company

### Story

M365 Dashboard - Discovery and investigation

M365 Dashboard - Implement Backup Status widget

M365 Dashboard - Implement Users widget

M365 Dashboard - Implement Retention widget

M365 Dashboard - Implement License Activity widget

M365 Dashboard - Implement License widget

M365 Dashboard - Implement Storage Use widget

Add ack and ticket buttons to lower screen in daily check view

### Enhancement

Allow exporting entire list or increasing page size

Add sync for backup server status

New Job Type to Sync - Public Cloud VMs

Show Job Types in Daily Checks

Test VSPC v8 with Portal Syncs

Hidden message for M365 backups still shows up in email logs

Subscription enhance to existing customer adding credit card info

Subscriptions - Ask to change level of service before entering credit card info

### Epic

Existing user subscriptions

### Task

User Profile - Enabled/Disable MFA

Hide ticket link from non Admin users

Mods to VMOBACKUP Registration Screen

Add Google Pixel to VMOBACKUP.COM Portal

Self Registration - Email should be verified before creating Company/Account in the portal

Change login screen username area to say "username/email" \(for VMOBACKUP.COM\)

### Enhancement

Subscription listing

### Story

Existing users - add subcription

Existing users - update credit card

Test Self-Registration verification email

### Task

Daily checks export

M365 self-registration MFA enabled by default

Add Google Pixel to VMOBACKUP.COM Portal

### Story

Subscriptions Billing Screen

### Support

issues found while testing 2.0.15 release

### Bug

M365 should not see any repository before selecting organization

### Enhancement

Daily Report Improvements

Improve note field on calendar view

Scroll to date clicked in calendar view page

Oct 11, 2023

# Release notes - platform - 2.0.15 prod

### Support

issues found while testing 2.0.15 release

### Bug

M365 should not see any repository before selecting organization

### Enhancement

Daily Report Improvements

Improve note field on calendar view

Scroll to date clicked in calendar view page

VMO365 Portal Not displaying error/warning messages

Syncs: Cloud workloads sync not working

Customer syncs are not working

Analytics Trends - Mixed SP data

Rules Engine: we're applying other SPs rules to no right SP

Syncs - Investigate gaps on calendar view

Another report of a different customers data showing up for shared VPSC portal

### Task

M365: Basic auth is not supported anymore.

o365 licensing sync improvement

Mcast license numbers differences

Customer - Add specific header for sync

Downloads - Add new download link

### Enhancement

Reports: Change generation to be parallel instead of serial

### Support

License usage drop off

### Bug

Communication issue with standalone agents

Cloud workload sync not working on 2.0.13

Syncs - Cloud workloads sync is not working for v7

Sporadic issue with Agent sync

SSO - Veeam Single Sign On is not working

M365 token cleanup

Cant self register vmo365 staging portal

Licensing report - should not show Managecast customers for shared VPSC Portals

Creating a support request from staging portal goes to a 404 page.

Sending reports give error status code 500

staging-portal.managecast.com - Microsoft365 settings blank

Daily checks job type filters aren't working

o365 Syncs - Hang up on "running" state

Hints - invalid RegEx error

Customer M365 Licensing sync is not working

Customer licensing sync is not working

Calendar view: Mixed data between different SPs

Company edition is failing

### Sub-task

"Monitored" column is showing always "Yes"

### Task

Licensing report: Investigate differences since AWS upgrade and/or v6 vs v7

M365: Jobs list - sort alphabetically the organizations

Rules engine - Type error causing a lot of logging

M365 - VMO365 M365 sync returns no jobs

### Enhancement

Licensing report export to reflect UI report

Admin login - hide default logins from user logs

M365 - Show Service Level for SP that uses it

M365 - Add ability to select proxy from list, Admin only, used during repo creation

Licensing report - Add new column "monitored"

Enhance loading component

Compiled with problems error message on page

M365 sync: post sync action

Update VMO365 Self Registration Defaults

### Story

Logging system

Auto-detect PIT VSPC reachability

Reports: Summarize logs if the message is multiple times the same.

Close Linked tickets when Original ticket is closed.

### Bug

Repositories sync is not working for Fivenines

Reset password is not working for AD service providers

M365 job completion emails are not going out

Cloud workloads - Ignore from dashboard statistics \(queries\)

ConnectWise - Ticket creation error

VAC ID lookup is not working

Managed agents sync is not working for customer

Customer password resets not working

Investigate random portal crashes

Customer licensing report - sockets issue

Change Password is not working

Reports - customer report is not showing data

Portal locking up, pages not loading, buttons not working

Wrong messages displayed for Jobs, incorrect status

Issues creating tickets

Reports: weekly generated report is showing 6 days instead of 7

M365 - 500 error on setup.

Sync - office365 failing with errors

Uprite portal showing a job ran when it has been suspended for 14 weeks

Job executions error messages DO NOT show on Daily-checks

### Task

ConnectWise - Change settings for customer

Investigate why organizations have not VACID on self registration

Disable portal for customer

Replace API token for API-Key on each call to VSPC

### Enhancement

Add new fields to Daily Checks export

### Story

M365 version 7 support