Healthcare Resilience: A Disaster Recovery Case Study

Strengthening Patient Care through Reliable Data Protection

We're confident in our abilities to provide our caregivers with the technology they need to provide the best care possible.​

CIO, Western Ohio Healthcare System

Solution: Managecast DRaaS

Industry: Healthcare

Region: North America

Company Overview

The healthcare organization featured in this case study operates in Western Ohio, serving both city and rural communities.

Although it’s a smaller system, the hospital is held to the same regulatory standards and patient care expectations as larger systems—often with a tighter budget.

Managecast helped this organization meet its critical need for resilient, secure data solutions to maintain high-quality patient care, even amid unexpected disruptions.

Business Challenge

The CIO was concerned about the prolonged recovery time for outages, whether caused by ransomware, electrical failures, or user error. Existing backups relied on local solutions, including tapes and an offsite NAS, which presented significant limitations.

Recovery from these solutions could take days, or even weeks, due to outdated infrastructure and limited expertise. This was an untenable risk, as 85% of healthcare providers report similar struggles with outdated disaster recovery strategies.

$8,851

The estimated average cost of downtime for healthcare organizations per minute.

70%

Reported experiencing disruptions from cyberattacks that impacted care delivery.

61%

Of healthcare IT leaders say that downtime beyond 15 minutes significantly affects patient care.

1 in 4

Healthcare organizations lack a tested disaster recovery plan.

Business Solution

The CIO sought Managecast’s Disaster Recovery as a Service (DRaaS), powered by Veeam, for a faster, more reliable solution with minimal disruption.

Key benefits included:

  • Expert Guidance: Managecast provided the expertise to design a comprehensive disaster recovery runbook, support failover testing, and mentor staff.
  • Time and Resource Efficiency: By partnering with Managecast, the hospital avoided costly infrastructure investments, allowing their team to focus on patient care rather than data recovery concerns.
  • Scalable and Tested Recovery Solution: The new DRaaS solution, tested regularly, offered the hospital a practical, ready-to-deploy system.

Results

With Managecast’s DRaaS solution, the healthcare system achieved a transformative improvement in its disaster recovery readiness and overall resilience.

By implementing a tested, streamlined recovery plan, they gained a solution that could be deployed within minutes rather than days.

This upgrade not only provided peace of mind but also enabled uninterrupted service continuity—a critical factor in patient care delivery.

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