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We offer a full-service support model in that you may request Managecast to perform restores, change schedules, retention policies, generate reports, troubleshoot issues, provide advice, etc. In most cases we will respond within an hour or less.
Troubleshooting Articles
“No Host Is Compatible with the Virtual Machine” Error in SureBackup Jobs – Veeam Backup & Replication
Symptoms After starting a SureBackup job, it stops almost immediately with the following error: Error: No host is compatible with the virtual machine. When a host leaves Maintenance Mode, is
Veeam Backup & Replication “Unhandled Exception Was Thrown During Licensing Process” Warning
When using Veeam Backup & Replication, you may encounter the error:“Unhandled exception was thrown during licensing process.” This error is often caused by a failure in authentication between Veeam and
Fix VBO unindexed repository by editing PostgreSQL with PGAdmin
Fixing an Unindexed Backup Repository in Veeam Backup for Microsoft 365 v8.x (PostgreSQL) Overview When a Veeam Backup for Microsoft 365 (VB365) backup repository becomes stuck in an Unindexed state, new backups
Veeam CDP Initial Sync Error: Restore point creation completed with errors. (Failed to create the initial long-term restore point at ) Error: Disks traffic is not clean
Introduction When using CDP and attempting to complete the initial sync for a virtual machine, the initial sync may complete with the following error: The initial sync process for CDP
Understanding and Preventing the “Job Aborted Due to Server Termination” Error in Veeam Backup and Replication
The “Job aborted due to server termination” error in Veeam occurs when the backup job is unexpectedly interrupted due to the backup server shutting down or restarting. This can be
“Failed To Publish Malware Detection Metadata To The Catalog” Warning in Veeam Backup & Replication
Veeam’s malware detection feature scans backups for potential threats before they are restored or used in production. Once a scan completes, the metadata should be published to the Veeam Guest
