General Cloud Backup, Replication, Troubleshooting, Veeam

Veeam Backup & Replication “Unhandled Exception Was Thrown During Licensing Process” Warning

When using Veeam Backup & Replication, you may encounter the error:“Unhandled exception was thrown during licensing process.” This error is often caused by a failure in authentication between Veeam and the vCenter Server, typically due to outdated or incorrect credentials. Steps to Resolve the Licensing Exception 1. Rescan the vCenter Server in Veeam Start by rescanning the vCenter Server from within the Veeam console. If the scan fails with a login or authentication error, this confirms the credentials being used are no longer valid or accepted. 2. Verify Credentials Manually Use a web browser to log in to the vCenter Server using the same account and password configured in Veeam. 3. Update or Reset the Password If the credentials are invalid: 4. Confirm Browser Access After updating or resetting the password, test logging in to the vCenter Server via web browser to ensure the account is working properly. 5. Re-scan the vCenter Server in Veeam Finally, return to Veeam and perform another rescan of the vCenter Server. The “Unhandled exception was thrown during licensing process” error usually stems from credential issues. By verifying access manually and updating stored credentials in Veeam’s Credential Manager, you can quickly resolve the error and restore proper licensing and inventory operations. Please feel free to reach out to our support team at support@managecast.com for assistance.